Has anyone had an issue when sharing a project using the qr code, project made in IOS but sharing to Android.
The Android just wont see the code and load?
I have managed to share other projects with him, but for some reason it wont pick this one up? His wifes Iphoone worked fine, just his android wouldnt work.
I had a look on here but didnt find anything conclusive that we could be doing wrong ? Any suggestions?
If you can share the QR code, we can try to scan.
Does it say invalid code or any error ? Or just keeps scanning the QR code ??
And also see if your app is updated.
Because you would have given the whole world access to control your project, and the only way to undo this would be to recreate your project, pay another 1000 energy units and share it again.
ah lovely, so i just got him to do it again, still couldnt scan direct from the front page with the camera but he gets an option to use a saved image in the top right, so hes used that to locate the file hes saved from his email, so his work around was to save the code and view it all from one device rather than having two devices…
Here what he gets on his phone. He uses the little paper icon.
Sometimes there are issues with QR scan on different devices, that’s why we implemented 2 different qr scanners in the app for different devices, and allowed scanning qr from the file - have you tried scanning from the file? Also in top right corner there is a button which should enable/disable autofocus - it can also help.
Can you provide any information about the device with the scanning issues? Manufacturer, model and Android version, Thanks