So I need to share a device with users but the default user role allows a user to do absolutely nothing and the documentation says you have to edit the user role so they can see their own devices.
Unfortunately for just this small change I need to pay $499 which seems a little high
Only workaround is to set all users to Staff level but that means they can see al devices, even those under development and not yet released by me.
I know - I was hoping that even for Plus plan the default for the User role would be to be able to see their own devices. I don’t want to edit roles, just have a User role that functions
Strange thing is , even in Plus plan I can change device ownership (I have done it) it’s just that because the default User role is pointless and actually has no permissions that the User cannot even see their own devices.
I don’t know exactly what you mean with “can’t do absolutely nothing” but i’m on the plus plan and gave my wife user access. She can do exactly what you suspect a user can do and that’s full use and change of all widgets, but no permission to change anything design like.
@bazzio in my system you can see that anyone with a User role cannot do anything - they cannot even see their own devices. I would expect User to be able to see their own devices and not the organisation devices.
In the Roles and Permissions screen do you have an “Edit” button at the top right?
If so, then I think you should be able to turn-on “View Devices” and “Control Devices” for the User role.
If you try to change any permissions that are greyed-out for your Admin role then you’ll get an error message when you try to apply the changes.
@Dmitriy may be able to help you change the setting to what you need. Try sending him a PM with your login email, and the settings you would prefer. Maybe he will set them for you.