Hello, I’m using Blynk 2.0 and have a Plus subscription. Today, all my user accounts can’t see any devices. Is there any issue? I have checked the Roles And Permissions section and all permissions for users to view and control devices are enabled. So why can’t they see the devices? Has anyone encountered a similar issue?
Update: I noticed that the “view devices” and “control devices” options for users are disabled in the Organization Devices section. Why is that? As far as I know, the Plus package allows all users to see all devices in the organization, right?
Finally the permissions returned to normal !!
Guys by default, users cannot see organization’s devices that are owned by a different user. Users see and interfere only with owned by them devices!
So in order for user A to see device Y you should set owner for Y device the user A. Administrators only view all devices.
We are facing he Same issue. Suddenly all the devices have disappeared for all the users.
And all of a sudden, in the permissions page, Organisation device to view by user is Removed by BLYNK.
Why make sudden change ?
Can BLYNK team resolve this issue at the earliest ?
But Before this Issue all Users were able to view all devices by default. If an user was assigned he was further able to Download reports and do other stuff …
So This is not normal ??.
At first go to users and press invite a new user. I guess you ve done it allready.
Then go to my devices , find the line of the device you need to transfer ownership an from the 3 dots button on the right select transfer, and enter the new owner’s email.
nope! Admin has privileges to do anything , he can always take back ownership if required. Also he continues to have all permissions to all organization’s devices
@Liq
Thank you for the instruction
Once we transfer the device to another user the previous user is losing access to the device … even not able to view it.