Strange datastream behavior (resets to 0) after enabling webhook

i-connect · October 3, 2024, 11:16am

Hi,

I am doing some tests with webhooks.
It works but it also causes some strange behavior.

I have created a webhook:

on this datastream:

I enabled this webhook at 9:45 this morning, after enabling it somehow the datastream value gets resets to 0 and the webhook gets triggered without the value changing…? This did not happen before enabling the webhook…

When I disable the webhook this behavior stops so it is not coming from the device…

I would assume a webhook should only send the data and not influence the datastream value in any way…??

Time	KWh Usage Total
10/03/2024 10:25	0
10/03/2024 10:25	2311
10/03/2024 10:24	0
10/03/2024 10:24	2311
10/03/2024 10:23	0
10/03/2024 10:23	2311
10/03/2024 10:22	0
10/03/2024 10:22	2311
10/03/2024 10:21	0
10/03/2024 10:20	0
10/03/2024 10:20	2311
10/03/2024 10:19	0
10/03/2024 10:18	0
10/03/2024 10:18	2311
10/03/2024 10:17	0
10/03/2024 10:17	2311
10/03/2024 10:16	0
10/03/2024 10:16	2311
10/03/2024 10:15	0
10/03/2024 10:15	2311
10/03/2024 10:14	0
10/03/2024 10:13	0
10/03/2024 10:13	2311
10/03/2024 10:12	0
10/03/2024 10:12	2311
10/03/2024 10:11	0
10/03/2024 10:10	0
10/03/2024 10:09	0
10/03/2024 10:09	2311
10/03/2024 10:07	0
10/03/2024 10:07	0
10/03/2024 10:07	2311
10/03/2024 10:05	0
10/03/2024 10:05	2311
10/03/2024 10:04	0
10/03/2024 10:04	2311
10/03/2024 10:03	0
10/03/2024 10:03	2311
10/03/2024 10:02	0
10/03/2024 10:02	2311
10/03/2024 10:01	0
10/03/2024 10:01	2311
10/03/2024 10:00	0
10/03/2024 09:59	0
10/03/2024 09:58	0
10/03/2024 09:58	2311
10/03/2024 09:57	0
10/03/2024 09:57	2311
10/03/2024 09:56	0
10/03/2024 09:55	0
10/03/2024 09:54	0
10/03/2024 09:54	2311
10/03/2024 09:53	0
10/03/2024 09:53	2311
10/03/2024 09:52	0
10/03/2024 09:52	2311
10/03/2024 09:51	0
10/03/2024 09:51	2311
10/03/2024 09:50	0
10/03/2024 09:50	2311
10/03/2024 09:49	0
10/03/2024 09:49	2311
10/03/2024 09:48	0
10/03/2024 09:48	2311
10/03/2024 09:47	0
10/03/2024 09:47	2311
10/03/2024 09:45	0
10/03/2024 09:45	2311
10/03/2024 08:12	2310
10/03/2024 02:11	2309
10/02/2024 21:42	2308
10/02/2024 19:01	2307
10/02/2024 16:03	2306
10/02/2024 10:44	2305
10/02/2024 09:03	2304
10/02/2024 04:50	2303
10/01/2024 23:48	2302
10/01/2024 21:51	2301
10/01/2024 21:13	2300
10/01/2024 20:25	2299
10/01/2024 19:11	2298
10/01/2024 16:46	2297
10/01/2024 13:33	2296
10/01/2024 11:09	2295
10/01/2024 09:17	2294
10/01/2024 07:05	2293
10/01/2024 00:12	2292
09/30/24 09:49:00 PM	2291
09/30/24 06:50:02 PM	2290
09/30/24 06:14:05 PM	2289
09/30/24 04:19:53 PM	2288
09/30/24 01:58:55 PM	2287
09/30/24 11:14:16 AM	2286
09/30/24 10:08:24 AM	2285
09/30/24 08:21:16 AM	2284

Oleksii-QA · October 3, 2024, 12:57pm

Hello @i-connect. Looks like value reruns to default (0)
Please provide info about additional DS settings

i-connect · October 3, 2024, 2:20pm

Hi Oleksii,

It does not reset to 0/default when the webhook is not active.

I pasted a screenshot the DS settings, which other settings would you like to know?

Oleksii-QA · October 3, 2024, 3:07pm

@i-connect ADVANCED SETTINGS

i-connect · October 3, 2024, 3:10pm

Ah indeed, I understand why you ask.

Still this should not be influenced by enabling/disabling a webhook?

Oleksii-QA · October 3, 2024, 5:00pm

Well, your settings looks correct. Need some investigation

Oleksii-QA · October 3, 2024, 5:18pm

@i-connect

So, your template from screenshot has 7 devices. If I’m not wrong with the template.
Looks like device Hollywood 03 send 0 value.
For example


10/03/24 11:09:01 AM,0
10/03/24 11:09:00 AM,2311
10/03/24 11:07:57 AM,0
10/03/24 11:07:03 AM,0
10/03/24 11:07:00 AM,2311
10/03/24 11:05:59 AM,0
10/03/24 11:05:55 AM,2311
10/03/24 11:04:56 AM,0
10/03/24 11:04:54 AM,2311
10/03/24 11:03:52 AM,0
10/03/24 11:03:50 AM,2311
10/03/24 11:02:51 AM,0
10/03/24 11:02:50 AM,2311
10/03/24 11:01:50 AM,0
10/03/24 11:01:49 AM,2311
10/03/24 11:00:48 AM,0
10/03/24 10:59:44 AM,0
10/03/24 10:58:46 AM,0
10/03/24 10:58:45 AM,2311
10/03/24 10:57:41 AM,0
10/03/24 10:57:40 AM,2311
10/03/24 10:56:42 AM,0
10/03/24 10:55:36 AM,0
10/03/24 10:54:37 AM,0
10/03/24 10:54:36 AM,2311
10/03/24 10:53:36 AM,0
10/03/24 10:53:34 AM,2311
10/03/24 10:52:33 AM,0
10/03/24 10:52:32 AM,2311
10/03/24 10:51:35 AM,0
10/03/24 10:51:34 AM,2311
10/03/24 10:50:31 AM,0
10/03/24 10:50:30 AM,2311
10/03/24 10:49:35 AM,0
10/03/24 10:49:31 AM,2311
10/03/24 10:48:27 AM,0
10/03/24 10:48:25 AM,2311
10/03/24 10:47:28 AM,0
10/03/24 10:47:25 AM,2311
10/03/24 10:45:25 AM,0

Oleksii-QA · October 3, 2024, 5:21pm

Perhaps 1 out of 7 devices sends this value? In a webhook with the template type, all devices are used

i-connect · October 3, 2024, 6:03pm

Correct, template has 7 devices.

And the data I pasted above is indeed the data for Hollywood 3 which return 0

But the data I pasted comes from the Blynk report downloaded for Hollywood 3, so it only contains data for that device. I see the same issue for another device (Hollywood 4, which uses the same template):

(I removed some of the middle data otherwise it gets very long…)

This data is not from my own database, it comes from reports downloaded in Blynk

Oleksii-QA · October 3, 2024, 6:13pm

Strange. I will try check similar case with webhook.

i-connect · October 3, 2024, 8:58pm

I have several other webhooks that work fine so not sure if you will be able to reproduce.

I am busy the coming few days but will get back to it on Monday. Maybe we can look together at what happens in my setup.

i-connect · October 8, 2024, 6:13am

Hi @Oleksii-QA , were you able to look into this any further?

Oleksii-QA · October 8, 2024, 11:20am

Hello @i-connect

I tried to reproduce this issue with similar webhook, DS settings, values, etc.
Not reproduced for me. All fine in report

Time,KWh Usage Total
10/08/24 02:17:37 PM,2311
10/08/24 02:07:24 PM,2311
10/08/24 02:06:24 PM,2311
10/08/24 02:05:24 PM,2311
10/08/24 02:04:24 PM,2311
10/08/24 02:04:05 PM,2311
10/08/24 02:03:40 PM,2311

Are you sure that your device is not sending 0 value?

i-connect · October 8, 2024, 5:14pm

It is highly unlikely but I cannot guarantee it, the logging that I have is coming from Blynk and pasted above.

But it would be very strange that the device never sends 0 only until the webhook is activated.

One thing that just came to mind is that when testing at first I created a webhook in the top organization:

But this did not work as the devices are within a separate organization, so I created identical webhooks in the correct organization:

And when enabling these the issue starts, when disabling the issue stops

While typing this reply I see the webhooks I created at first are still enabled, could this be causing the issue?

I will remove the not working webhook and test this tomorrow.

Oleksii-QA · October 8, 2024, 6:34pm

It’s hard to say. Unlikely

Ok. Yes, try it.

i-connect · October 9, 2024, 12:32pm

Enabled the webhook in the correct organization at 08:36

After the first update from the device it starts toggling again between 0 and the value
{A212D0DC-261C-48BB-8B29-3753225B6CB7}

Then I disabled the (incorrect) webhook in the top organization at 12:21, but this did not stop the toggling.
{3DD79757-CD23-4C62-9B9D-8F619FB88FA7}

I kept the incorrect webhook disabled and stopped and started the correct webhook at 12:25. After the next update from the a device (other device then above) it starts toggling again:
{CA2FBB89-45A1-4506-B089-9DEA63DFA4D3}

Now I disabled the correct webhook, completely removed the incorrect webhooks, and enabled the correct webhook again at 13:15. and again it started to toggle (data from a different device again):
{9C035235-3226-4437-BFCD-DEC482B7A81B}

This is really weird, next I will try to delete the webhook and recreate it

i-connect · October 9, 2024, 1:52pm

again toggling between 0 and the value
{57BB3434-00FF-468D-97FD-A40C7292F53C}

I have kept the webhook enabled, can you by any chance trouble shoot it directly?

i-connect · October 10, 2024, 7:09am

@Oleksii-QA I have disabled it for now as it is polluting my database with false data and showing false readings at the dashboard for my client.

Let me know if I can help in any way troubleshooting this

Oleksii-QA · October 10, 2024, 3:10pm

I created report for backend team. Perhaps they are investigating this issue.

Dmitriy · October 11, 2024, 4:27pm

If webhook has some response body, this response is returned to the hardware, to the triggered pin, so it can process it. Does your webhook have some response body?