Hi there,
it’s a while ago, that I last commented the limitations you put in place per end of February.
As stated in my previous mails already, I’ m annoyed, carefully expressed.
For me and I believe for others as well, your business style and applied ethics is not acceptable.
In my opinion, the free plan is an alibi plan now. Even for hobby projects, it’s already useless in most cases. Therefore, I believe you try to get rid of all your customers using the FREE plan and press others in your expensive PLUS plan.
Money, money, money …
But who are the people affected by your changes:
- That are the people who made Blynk the company you currently are.
- These people tested (for free!) your software and gave feedback which you used to improve your product.
- These people are very often pupils and/or students which don’t have the money to pay a high monthly fee even in periods where they don’t use BlynK.
But I’m quite sure that they will remember how you treated them, if they later will be in a role to decide who to partner with.
What I did in the meantime since my last post. I talked to several companies who use Blynk. I explained to them the risks they have to deal with while working with a company like you.
- Proprietary software
- relative small company
- how to mitigate the risk in case you get bankrupt
- changing plan contents were not always announced in the past
- risk of substantial plan content changes. That might lead to a situation where companies might have to accept higher prices to keep their business alive.
- announcement periods of less than a month are too short to react on for most businesses.
Finally, I can say that so far two companies decided to not go further with Blynk. For now, they will keep what they have with you but for the future they will use a different system.
I think that more companies start thinking now in a similar way after they experienced how you behaved recently.
