Log in failure on iOS and Windows device

[Oleksii-QA]

Hello @asdesz1. Your situation seems specific.

@asdesz1

as soon as I canceled my subscription you removed my account with all the datas.

1. You had before MAKER subscription. The marketing team has previously created more than one post describing that the MAKER plan is not available to new users. We continue to support existing users further, but if the user cancels the MAKER plan themselves, they will no longer have the opportunity to return.

Plan updates for new users

Heads up - we’ve just updated our plan details regarding the number of users included in the Free and Maker plans. This is only relevant for the new users. Rest assured, your current plan will stay the same as long as you keep it. In case of any change - downgrade, upgrade or cancellation - new limits will apply. Thank you for being part of our community. Stay tuned for more updates! The Blynk Team

2. You had an iOS mobile subscription. Mobile subscriptions are managed by you in your App Store accounts and do not depend on Blynk applications.

@asdesz1

removed my account with all the datas

3. The account was probably deleted due to inactivity in the account during last 6 months.

We always ask users to use accounts (log in to the platform at least once within 6 months), and also not to lose passwords and not to share passwords with others users. There are also many posts on this topic on the forum.