Hey All,
Anyone else having issues? Have not been able to log in for the last day or so outside of the mobile application. Tested logging in via a fresh vm - same issue. checked any PC where i’ve logged in and all are either closed or shut down
Hey All,
Anyone else having issues? Have not been able to log in for the last day or so outside of the mobile application. Tested logging in via a fresh vm - same issue. checked any PC where i’ve logged in and all are either closed or shut down
Hello @tensop. Are you talking about the web browser? In general, this should not be an error. The error should appear if several users are logged into your account on the web platform at the same time.
Hey Oleksii. Yep, through the web browser, only myself logged in(single user in the platform) - Is there a way to force other sessions to log out if there’s something somewhere logged in? without access as an admin account i don’t seem to really be able to do anything
@tensop, I checked your user logs. All logins are from the same IP address. Please clear all data in your browser, restart browser and please use direct url server address (for you https://sgp1.blynk.cloud
).
Hi Oleksii,
No luck unfortunately - Any chance the IP can be emailed to me(admin account email address on blynk cloud account)? , or is there a way to invalidate all sessions on blynks end to for a re login?
I’m wondering if it’s the anti-browser fingerprinting addon inside firefox that’s caused blynk to use a new session token each time i’ve used it.
Hello. You can do “logout”, this should help.
Interesting. It may be the case.
I have the same problem as tensop here, have tried all the above with no resolution. Did this get solved?
Hello. We’ll provide a fix with the next deployment. (in ~2 weeks)
Hi Dimtriy,
I really need to be able to get into the consul to make adjustments. Is there anyway you can log me out at Blynks end. I have logged out all of my active sessions my end with no luck. Just out of interest how many active sessions does it show?
Good morning Dmitry, Oleksii…anybody! Please help I know I may not be a massive business user, but being unable to log into the consol to make changes is a nightmare. Surely I cannot be the only one with this issue how were the above solved? I have logged out and cleared caches on all my browsers with no luck. If I am missing something here can you please explain to me, thank you.
Hi Oleksii, thanks for the reply, yes I have tried that before with no luck.
I cannot tell my client to wait 2 weeks for a fix
Can you log us out manually, clear sessions…
I try resetting my password with no luck.
Thank you for your help
I can still log in/log out in the app (ios), but not from web browser (chrome, firefox)
Hi Dmitriy, just to let you know whatever you did has fixed the problem.
One more question - do you often remove the device from suborgs?
I do NOT often remove the device from suborgs