Why cannot generate a report?

It shows a message “Reports limit reached when I did generate a report, One device can send only 10 reports per day” But actually today I generate a report only one time.
Why cannot generate a report more?

Limit is per 24 hours, so probably you reached it in this 24 hours?

So I will download it again after 24 hrs right?

That’s right.

Ok, I will update the result again after 24 hrs.

Hello, I still cannot generate the report after 24 hrs.
how can I fix this problem?

The message says that there is no data to report.

You either need to send some data to the datastreams that you’re reporting on, or change the report criteria to include datastreams or time periods that do contain data.

Pete.

Hi Pete

Yes, I sent data to the datastreams.
Previously, I was able to download reports normally but I’ve encountered this problem since May 21st.


It’s your report criteria you should be screenshotting.

Pete.

This is the latest report I’ve been able to download.

How does that help?

Pete.

I see it showing data on the dashboard every day. To confirm that my device can send data to Blynk server but I just can’t download the report since May 21st.
I need a solution.

Is there a reason why you won’t share the report criteria that you’re using?

Pete.

I don’t understand what is report criteria?
You mean the source code of the microcontroller, right?

I don’t understand what is report criteria?
You mean the source code of the microcontroller, right?

No, the options you are choosing when you do “Generare Report”, including what is in the advanced settings.

Pete.

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Also, do you have a Plus plan?

yes, Plus Plan

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Hello, @Jack_Jirawat ! I also have the problem last May 31 and until now. May I ask if you have solution now?