Transfer User action is not allowed as admin and cant be changed in roles


I am trying to change the roles and permissions as an admin in my account. In particular I am trying to allow the “transfer user” action for the admin but i get the same error:

“You can’t set higher permissions than your current role”

Could you please guide me what I am doing wrong?

Thanks in advance.

Just noting here in case someone faces this too, I think it is happening due to another related problem. My Pro-pan subscription is not processed, I believ, hence, my admin rights aren’t that admin-like.

Would be happy if someone could help out with the issue.

@can please send me your email via private message. We’ll check.

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