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Subscription Error

Solved
#1

Hello, I have a problem with my Blynk Plus subscription.

I have been subscribed to Blynk Plus since last year. This month, my payment was declined due to a payment method problem on the Google Play Store. Then I updated my payment method and was immediately charged for the subscription. However, my Blynk Plus feature is still unavailable. I have tried to reinstall and refresh the app, but nothing has changed. I have sent an email to hello@blynk.cc but still haven’t gotten any replies. Any suggestions on how to resolve this issue?

Thank you

#2

Hello, @WhiskeyZulu. I check your subscription. Your server is sgp1. And your subscription was canceled on April 24th

What version of the app are you using on Android?

#3

Thank you for your response.

I am currently using blynk iot version 1.8.1

#4

@WhiskeyZulu What day was the money debited? And the withdrawal time?

And also do you have mail from google play about the payment subscription?

#5

The card was charged on april 26th.and yes I have the confirmation mail from google play store

#6

@WhiskeyZulu Please check now. Maybe have been fixed

#7

It has been resolved. Thank you for your assistance.

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