I’m sorry, I know this is such a noob problem and I have searched this forum and elsewhere but not been able to find any suggestions that have worked.
I have launched a local server on my Win10 machine. On the same machine I can access the admin portal (192.168.56.1:9443/admin). However I cannot connect the app, and I cannot access the admin portal on other devices connected to the same network (Win10 laptop/Chrome and iPhone/Safari).
I first assumed this would be a firewall problem, and created a rule to open up port 9443, but this has not made any difference. I also temporarily disabled my AV and FW, but still couldn’t connect.