No access to my account for 3 weeks

Good afternoon
Is there any wat to find help with accessing my account other than paying for the pro membership. I’ve been unable to log into my account for nearly 3 weeks and after multiple post received no response,.
It certainly doesn’t give me any incentive to pay for the Pro plan even though i already payed for the maker plan I should still be able to expect some kind of help.
Regards
Dave Martin

Duplicate. Solution was in Seems like i have deleted my account - #18 by Oleksii-QA