Need help logging-in

My phone is Huawei Y6 2019. Android version 9. I installed the application. But I couldn’t log in. Help please . Kind regards .

Please cover up your password area!

1 Like

Hello @Apollo.

1 . Please hide your password in screen
2. What app version you use?
3. Can you log in to the web console with this credentials?

I cannot log in to the Android application , I downloaded this from google play. The application does not work on Android 9.

@Apollo You did not answer my question

I mean browser PC platform version Have you tried to log in?

Check if you have some non-English characters input, maybe a space in the beginning/end?

I succeeded in the registration process. Thank you very much to my friends who showed the way. Kind regards .