You should read this…
in particular the bit that says…
Basic Principals
Communication Speed (Baud Rate)
Your MCU board (Uno etc) and your peripheral device need to be talking to each other at the same rate. If not then they won’t be able to understand each other.
If you’re using a SoftwareSerial port to communicate with your peripheral then don’t use a baud rate higher than 9600, because the Uno etc doesn’t have enough processing power to emulate a serial port at higher communication speeds.
Pete.