Move user to a sub organization

Solved
1

I am very confused with how organizations and users are managed. I invited a new user into my organization. It put him in my top level organization. I want to move him into one of my sub organizations and only have admin authority there. I don’t understand the process to do this. When I try to add him into a sub organization, it says he is already in my organization… but he does not show up as a user in the sub organization…

My goal:
I have a top level organization called XYZ
Under that I have 3 organizations called Project1, Project2, and Project3 for the 3 different projects we have.

I need to have a user be the admin of 2 of those 3 projects. I don’t see how to set this up.

2

You need to hold 2 devices within 1 org or you need to build another hierarchy where the user is Admin of project 2 and project 3 is suborg of project 2.

If organizations on the same hierarchy level you can’t assign the same person to both levels/orgs.

3

Now I am more confused… what do devices have to do with how my organizations are setup?

I have 3 projects. Each project has its own set of devices. Project3 is not a sub-project of Project2, they have nothing to do with each other.

Why would you not allow a user to be an admin of more than one organization on the same hierarchy? I thought that was one of the big selling benefits of the PRO plan.

I still have the original issue. I have a top level organization and a sub organization. The invited user was invited to the top level. How do I uninvite him from that organization and invite him to the sub organization? I only want him to have admin access in the sub-organization.

Or do I have a complete misunderstanding of the purpose of Organizations?

4

Find the user in the search and find “Actions” button and click “Transfer user”. However, for the transfer, you would need to have at least one user in the sub-organization. If you don’t have a user in sub-organization, the only way is to remove the user, switch to the sub org and invite him again from the sub-organization.

It’s much harder to implement. Maybe someday.

6

Got him moved… Thank you Dmitriy

7

The truth with the users, organisation and sub-organisation issue is a real mess, when you add a device to a sub-organisation in the super admin app it disappears and I can’t even change the template (APP) of the rest of the devices that were already there.
It really is a big problem please get down to work.