Maker subscription suddenly disappeared - is this normal?

I have been planning to add several devices to my project for the last few months based on the Maker device count expansion from 10 to 20.
Now I am very surprised to find that the plan has disappeared…
And most importantly: I have not seen any advance notices anywhere that such changes are planned…
Is this considered normal in Blynk?

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This should not be a difficult question to answer (Blynk) - so what gives? What happens to existing paid subscribers?

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Hi Serg_Grn, thanks for your feedback.
To clarify, if you are an existing paying user, your plan remains unaffected—protecting our customers is always a priority for us.

Currently, the Maker plan isn’t available as part of our pricing optimization process. We’ll communicate any final decisions once the testing is complete.
Thank you for your understanding!
Blynk Team

I thought that such changes should be notified in advance…

There have been more than one complaint about Blynk’s unpredictable behavior.
You never know what to expect tomorrow and whether the tariff and conditions you signed up for today will be relevant tomorrow.
I think that this certainly does not contribute to increasing the trust and confidence of customers in Blynk.

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As we mentioned earlier, nothing changes for customers on paid plans. Even if these plans are no longer available to new users, existing subscribers can continue using them without interruption.

However, the free tier is subject to change at any time. Since it’s designed purely for exploration, not for running live projects, adjustments to the free tier are both natural and expected.

This is not true. I planned to increase the number of devices, which was provided for in the Maker plan (up to 20).
Now it is completely unclear what to do, since 10 devices are already working, and there is no way to add more.

And the PRO plan is absolutely unrealistic in terms of cost.

If you had warned me about these changes in advance, I would not have planned a system that I will not be able to implement now.

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Hello @Serg_Grn. I guess you have Android mobile annually subscription in this Maker 10 acc. And your subscription will end in April next year.

Plan maker 20 was only available on the web console. In any case, it would be difficult to transfer from a mobile subscription to a web subscription.

Sorry, but as it was already described above, unfortunately the maker plan is not available at the moment.

The most important question: will I be able to renew my subscription for another year in April or not? Or will all my 10 devices just turn off in April, without the possibility of recovery?

I didn’t know there were any differences in subscription functionality between the app and the web console… Is this reflected somewhere in the documentation?

Don’t worry, you will be able to renew your subscription. The main thing is to pay for this subscription on time. Please don’t miss payments.

This is in the warning popups/tabs on the platform. For example, if you have a mobile subscription and you want to renew/cancel via the web console, you will see warning tabs/popups.

Different payment systems. Mobile Goggle Play subscription/payment system does not know anything about Web Stripe subscription/payment system. And each payment system has its own specifics.

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Thank you.
A small clarification: the subscription was annual, will it remain annual?

yes

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@growaquafresh1 You’ve [posted about the same thing here, and in two different topics you’ve created.
Doing that makes if extremely difficult for Blynk staff to see all of the information about your issue/question in its entirety, and it gets messy when they reply.

It would seem that, instead of continuing with your existing Maker subscription, you’ve cancelled that and will now have to use the Free subscription or the much more expensive Pro subscription.

If you were happy with your old Maker subscription then it would have been best to keep that going, but now it’s cancelled you have fewer choices.

Pete.

Thank you for understanding, Pete. But I didn’t cancelled it and yes I’m in quite a challenging situation right now. I’ve installed a setup that’s roughly 2,300 kilometers away from me, and with the festival season here, it adds to the complexity of managing things from afar. Pro subscription is too much for me right now because I am adding 1-2 devices only per month and recently unpredictable changes is putting my small business in risk .

Your support and patience mean a lot during this time.