MLatz
1
I currently have a “maker subscription” and on the browser interface it tells me, that it is renewed in april 2025. May payment method is still valid.
But the app on my smartphone tells me, that my subscription is cancelled in april 2025.
What is the correct information in the app or browser ?
And do I have to be prepared for my maker subscription to be deleted ?
regards
Markus
Hello @MLatz. I checked your acc. And you have active WEB Maker 20 ANNUALLY subscription.
No, don’t worry. We continue to support existing maker plans.
Your subscription is annual. Payment was made on April 20, 2024. Subscription will be canceled if you do not pay the payment.
A very important point, in order to extend this subscription for another year and so on, please pay on time.