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Lost Account and Energies, Kindly help

Hello Admins,

Please have a look, i lost all the account details of my blynk account and in order to gain the lost energies, i recreated the account with the same email id and no success. Please help me ASAP.

Continuing the discussion from Retrieve account energy:
https://community.blynk.cc/uploads/default/original/3X/2/d/2d4a2b13f66a3efd8b7a37c282de209ceeaca9c8.jpeg

@Dmitriy, please help.