Error while opening devive

VIGHNESHNS2008 · June 19, 2021, 3:13pm

Hi everyone
I tried opning a de0vice made several days ago.
I get this error

@PeteKnight

Dmitriy · June 19, 2021, 5:41pm

@VIGHNESHNS2008 hello. Could you please send the logs? Was that device active/working?

VIGHNESHNS2008 · June 20, 2021, 4:04am

yes. it was accesible from web dash

VIGHNESHNS2008 · June 20, 2021, 9:27am

.hey errors on web dash also.

@Pavel @Dmitriy

PeteKnight · June 20, 2021, 10:09am

@VIGHNESHNS2008 I’ve asked you before not to tag people when you are looking for answers to questions like this.
If you persist then your account will be suspended for a while.

Please regard this as your final warning.

Pete.

Dmitriy · June 20, 2021, 10:18am

Thanks. This one is fixed already. Will be deployed soon.

VIGHNESHNS2008 · June 20, 2021, 10:34am

Is the issue solved???

VIGHNESHNS2008 · June 21, 2021, 7:47am

Still U am getting the aame issye

Dmitriy · June 21, 2021, 8:49am

It’s not yet deployed.

VIGHNESHNS2008 · July 5, 2021, 9:01am

Still Same error

Not solved tll now?

Dmitriy · July 5, 2021, 10:13am

@VIGHNESHNS2008 did you send the logs?

VIGHNESHNS2008 · July 5, 2021, 11:07am

Wher do I find logs?

VIGHNESHNS2008 · July 5, 2021, 11:08am

App?

Dmitriy · July 5, 2021, 12:42pm

Yeas, in the top left corner menu

VIGHNESHNS2008 · July 5, 2021, 1:33pm

How can I open the logs?

am getting the error because of which I am unable to sen logs
@BlynkAndroidDev what to do?

BlynkAndroidDev · July 6, 2021, 9:19am

Left menu → About → Send logs → Select gmail

VIGHNESHNS2008 · July 7, 2021, 1:51am

soory. y issue is fixed after clearing device data.