First of all, sorry if I’m posting in a wrong place,
But I didn’t find where I can ask.
I can’t access to my Blynk account ( dashboard)
but I my apps can connect with my login.
When I use the “forgot password” it do not send anything on my mail box.
any information, to fix that, or at least where to ask if it’s not the right place.
Sorry I’m not sure I understood.
You mean you tried and had your reset password, right?
If yes, that’s why I’m totally lost,
obviously, my account is ok,
while I can acces with my blynk app to the account.
then why I can access to the dashboard with the same ID and password… ( the actual one)
Mark, are you from the staff ?
you can’t check from the backside?
Are you allowing your browser or password manager to auto-fill your email address?
If so, have you checked to ensure that it has no leading or trailing spaces?
Hi,
nop, I’m typing manually.
I have this problem since a moment,
I mean few month, I tried all possibilities I could.
Thats why my last way to scream help is here.
This is the Legacy version of the app, so you currently have a Legacy account.
There is no connection between Blynk Legacy and Blynk IoT.
The web console is part of the Blynk IoT product, so trying to use Legacy credentials to log into the web console will never work.
If you want to use Blynk IoT then you need to sign-up for an IoT account and choose a subscription plan. You’ll then need to create new projects in Blynk IoT, as there is no automated method to migrate from Legacy to IoT.
Let me make it clear in my mind
( you probably noticed, English is not my native language)
the app I use actually is the old release, I noticed that.
to be honest I was affraid to upgrade and lose what I did.
So, if I follow what you told me, the old account is not avalable anymore,
thats why I can’t connect.
The good way, is signing up a new account, and upgrade the app
then everything will be good.
You can use both the Legacy app and the new IoT app alongside each other, but the systems that they log in to are totally separate.
Eventually, the Legacy system will be retired.
The Blynk Legacy system has only ever worked with an app as the user interface. There is no Legacy web console.
You can’t connect to the Legacy system with the IoT web console because, as I just explained, they are totally different and separate systems and are not connected in any way.
Blynk IoT has both an app and web console, so when you create an IoT account your new IoT system will be accessible via both the new app and the web console.