Dear Blynk Support,
there seems to be an issue with my Blynk Pro subscription. My Apple ID subscription details show that my Blynk IoT subscription is active and set to renew on January 10, 2025. I was changing the payment method as my previous payment are no longer available. However, when I log into my Blynk account, it shows that I am currently on the free plan.
Furthermore, the subscription plans offered on the Apple website differ from what is displayed in my Blynk account. This has caused confusion regarding my current subscription status and the payment I have already made.
Could you please investigate this discrepancy and ensure my Blynk account reflects my active Pro subscription? I am concerned that if I purchase a new plan as suggested on the website, I will be charged twice.
Thank you for your time and assistance.
Sincerely,
my blynk id projectwithblynk@gmail.com