Hello. I want to check because I have repeated (every day) notifications from offline devices that are not correct.
The devices connect only once every 24 hours, always at the same time. The connection takes approximately 6 seconds in total. I observe the following sequence in the events and notifications in the app:
Hello @Terabot. Yes. I checked your subscription, you have a PRO plan. And the tech support option is only available for the Pro plan. You can use this