Blynk IoT account suddenly became inactive after 6–8 months of normal usage

Blynk 2.0
1

Hello Blynk Team,

I am facing an issue with my Blynk IoT account (Free Tier).

My account had been working normally for the last 6–8 months without any issues. Suddenly, I am unable to access it.

Error shown:
“This account is not active yet. Check your inbox for an e-mail with a link to create a new account or contact administrator.”

Issue details:

  • Login fails with this error
  • Forgot Password also shows the same error
  • I am using the same email account that was previously working
  • This is not a newly created account
  • I did not intentionally deactivate or migrate the account
  • I checked Inbox and Spam but did not receive any activation email

Please help check whether my account status became inactive or if any verification/reset is required.

Email ID associated with the account:
irrigo2g+d2@gmail.com

Thank you.

2

Hello. Inactive accounts (no logins, no devices) are automatically removed. Did you login into your account? Did you have an active devices?

3

Yes I have still active and online device but I am unable to login to the my account

4

Hello,

I had introduced one of my friend to Blynk. The account had one ESP32 based project. The device used to be offline for 3 months at a stretch. But the mobile login was always there.

But last week when we tried to login, it said no account exists.

5

The device used to be offline for 3 months at a stretch

If it’s a free account, it doesn’t matter whether the devices were online or offline. Or whether there were any devices at all. The key is to log to Blynk cloud in within six months.

1 Like
6

I am using it on dealy basis but suddenly 1 day when I open the app it directly jups me to login page and when I tried to relogin to my account this error ‘’‘apires This account is not active yet. Check your inbox for an e-mail with a link to create a new account or
contact administrator.’‘’

Screenshot_20260617_101356
Screenshot_20260617_1013561080×2400 116 KB

Image uploaded

As it said in the mail I have checked my mail account I haven’t recive any email to activate my account

7

Hello @kharpudeaniket . Looks like same issue with I was editing something on my account when I was suddenly logged out and can't log back in.

8

We found the root cause. Will provide fix soon.

9

Should be fixed now. Sorry for inconveniences and thanks for the report!

10

Thank you the issue was resolved :smiley:

1 Like