Android App connecting error

scropion86 · July 13, 2016, 6:44pm

Hi

I can’t connect from my Application to blynk cloud
My hardware are connected normally but my app can’t connect.
I am in android Ver 1.13.2
Below is the trace to Blynk cloud

And the error on my app i removed my email ID

Is it a general problem or my ISP has an issue?

Dmytro · July 13, 2016, 7:05pm

We don’t know what exactly causing issue. Still investigating. could you please tell us where are you geographically?

Also is your network interface uses IPv4 or IPv6?

scropion86 · July 13, 2016, 7:36pm

I am now in Egypt, and my network only have access to IPv4, my App and Hardware was normal working before in Egypt in same location and isp

i also used to have my both App and hardware in saudi Arabia before.
And i already posted becore that i have issues with different versions of dashboard in Egypt and Saud Arabia

JohnNassiem · July 13, 2016, 7:57pm

@Dmytro @scropion86 @Costas Same problem with me from EGYPT.

Dmytro · July 13, 2016, 8:08pm

Interesting. @scropion86 could you please try connect with IP

45.55.130.102

Just to exclude possible reason.

JohnNassiem · July 13, 2016, 9:40pm

@Dmytro the same result FAILED.

scropion86 · July 13, 2016, 9:42pm

@Dmytro no not working even when connecting using IP as local server but i can access the restfull APi normally.
Strange case

Edit : using VPN i can connect normally but the case now is my hardware is connecting to a server i guess in Milano and my App is accessing US server so no connectivity between both!!

scropion86 · July 14, 2016, 12:37pm

I have tried connecting using 2 different ISP same results, and the strange is my Hardware is connected normally!.
any workaround??

Dmytro · July 14, 2016, 12:52pm

@JohnNassiem is that ios screenshots?

Dmytro · July 14, 2016, 12:59pm

@scropion86 we don’t yet exactly reason. So only workaround would be local server.

JohnNassiem · July 14, 2016, 1:00pm

@Dmytro yes , and its the same for Android

BlynkAndroidDev · July 14, 2016, 1:40pm

Guys, could you try to use this build and write does it helps with connection issue: https://www.dropbox.com/s/vvcgeylchz2nm3u/main_app-release-gmsprovideroff.apk?dl=0

I’m not sure could it help - we just investigating this issue

scropion86 · July 14, 2016, 2:30pm

Same results as the latest release on Play store unfortunately

scropion86 · July 15, 2016, 12:03pm

@Dmytro Now the app working normally!, did you make any changes?

Dmytro · July 15, 2016, 1:06pm

@scropion86 no, zero changes from our side.

scropion86 · July 15, 2016, 4:36pm

Now it looks like a serious issue as also my hardware is keep disconnecting and reconnecting , and it’s not a Power issue as the board did not reset it just reconnecting continuously to the servers and the log is showing below in serial monitor

[66632] Ready (ping: 4ms). [82185] Connecting to blynk-cloud.com:8442 [83939] Ready (ping: 1ms). [99449] Connecting to blynk-cloud.com:8442 [101659] Ready (ping: 2ms). [117854] Connecting to blynk-cloud.com:8442 [121647] Ready (ping: 1ms). [138576] Connecting to blynk-cloud.com:8442 [141486] Ready (ping: 2ms). [169248] Connecting to blynk-cloud.com:8442 [172101] Ready (ping: 1ms). [195705] Connecting to blynk-cloud.com:8442 [197972] Ready (ping: 1ms). [214239] Connecting to blynk-cloud.com:8442 [217888] Ready (ping: 8ms). [234621] Connecting to blynk-cloud.com:8442 [237944] Ready (ping: 2ms). [254441] Connecting to blynk-cloud.com:8442 [258021] Ready (ping: 3ms).