[Account] Unable to Access My Blynk.Console Before Scheduled Deletion

Blynk 2.0
1

Hi Blynkers & Support,

I recently received a notification stating that my Blynk.Console account will be deleted in 7 days due to inactivity. Unfortunately, I’m no longer able to log in with my usual credentials, and the password reset function doesn’t seem to work.

I’d like to recover access to my account befre it gets permanently deleted.

I’d really appreciate any assistance.

Best regards,
Alexis

2

Hello @Alx-I . There is more than one post on this topic on the forum. For example, an explanation of the same situation: Log in failure on iOS and Windows device - #16 by Oleksii-QA

3

Thank you Oleskii.

I check these posts but I don’t find any solution.
The system just refuse my credentials both on android and webpage.
I received the mail with the 7 days warning on 21/6, and directly tried to connect without success.
Also the renew password is failing each time I try!

So the days are passing and in few days my account will be deleted !
I need some support, but how/who can help?

(sorry for the “!” but I’m a bit anxious to lost my things)

4

@Alx-I The system may have already deleted the account. What was your Blynk email login?

5

@Alx-I I checked the servers, there is no such account with such email. That is, the system itself has already deleted it. In this case, unfortunately, it is no longer possible to restore the account. Sorry, but in this case we can no longer help.

That’s why I added an example of the situation in the link above.