Hello Blynk team, my card was just automatically charged $29 for the Starter Plan today. I cannot submit an internal support ticket on my dashboard. Can a staff member please contact me to process a refund? Thank you!
Hello @pauqq
I recommend contacting customer support. I sent you an email in a private message. Describe your situation in detail, provide payment receipts, and so on. Your account information is also a must.
Hello team. I will appreciate if you sent me the email as well.I also faced a similar subscription problem
Hello @Sheena. At this moment you have active Android STARTER, MONTHLY subscription.
With mobile subscriptions, the situation is different. You manage your subscriptions in your Play Store accounts, not in the Blynk app. On Android, you manage them in the Google Play Store and your account. Therefore, it’s the user’s responsibility to promptly cancel or update their account.
I sent you a private message. But I’m not sure and can’t promise anything about the mobile subscription.