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2.0 confuse

hi
i added a device two days back and it disappeared from app
it is visible on web
also i cannot change the auth if i make a new device


what is this?

Have you closed and re-opened the app?

Are the app and the dashboard both connected to the same server?

Pete.

How did you add the device? Via web?

yes static provisioning
logs are sent

@BlynkAndroidDev i semt the logs to u

Hi,

What exactly the app is showing in your case? Add new device prompt screen, the empty dashboard on tiles tab?

add a device screen

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what happened

Hi. @VIGHNESHNS2008 What Template do you use for this device? It was created from this account ? Also provide organizations settings and hierarchy level please

yes
it was createdby me and i was alone in it

@VIGHNESHNS2008 Organizations hierarchy level?

admin, owner

any clues

I created 2 devices again

they appeared and the disappear

Let’s wait for @BlynkAndroidDev response and see what happens in your logs,
i assumed that you have device with template that was created from another org, but it’s not.

@BlynkAndroidDev any idea

New build will be available on the weekend - It should fix your issue.

ok thank

not solved…

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Can you resend the logs?