hi
i added a device two days back and it disappeared from app
it is visible on web
also i cannot change the auth if i make a new device
what is this?
what is this?
Have you closed and re-opened the app?
Are the app and the dashboard both connected to the same server?
Pete.
How did you add the device? Via web?
yes static provisioning
logs are sent
Hi,
What exactly the app is showing in your case? Add new device prompt screen, the empty dashboard on tiles tab?
add a device screen
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what happened
Hi. @VIGHNESHNS2008 What Template do you use for this device? It was created from this account ? Also provide organizations settings and hierarchy level please
yes
it was createdby me and i was alone in it
admin, owner
any clues
I created 2 devices again
they appeared and the disappear
Let’s wait for @BlynkAndroidDev response and see what happens in your logs,
i assumed that you have device with template that was created from another org, but it’s not.
New build will be available on the weekend - It should fix your issue.
ok thank
not solved…
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Can you resend the logs?