Hello!
We are trying to add the Wi-Fi credentials to the new device (device configuration - Wi-Fi provisioning) on a Android mobile phone, yet every time after the step, where you put in the Wi-Fi name and password the connection between device and mobile phone is interupptted and the Wi-Fi can not be set - the device will not connect and operate. On the other hand, it works fine on the IoS devices.
On the android phone in the serial monitor it shows:
[619027] AP IP: 192.168.4.1
[639532] Sending board info…
[639732] Sending networks…
[722430] Sending board info…
[722640] Sending networks…
This is the last thing it shows, and the in the mobile application says that the Wi-Fi connection was interuppted.
On the IoS telephone it shows in the serial monitor the same as on the android, and from then on it connects to the Wi_Fi normally (the credentials can be set noramlly).
This is all thet puts out in serial monitor on Android mobile wifi setup.
[639532] Sending board info…
[639732] Sending networks…
On the photos you can see how it looks like on the mobile app.
When we try to reconnect, nothing happens, even manually. On the IoS it proceeds and establishes the wifi connection.
The app on the Android mobile phones is up to date - we have tested several different android, it does not work.
Thank you!
Hello!
We have shortened the AP SSID by half and also removed all the spaces in the name and then it worked also on Android telephone - we could set the Wi-FI credentials.
It seems to be a problem if there are spaces or the name of the templete is too long.
Can you please check what are the restrictions with the templeate name which is then used in AP SSID name?