I am having several issues with Blynk 2.0. Maybe someone can point me in the right direction. First, let me say that my firmware worked just fine in the legacy app. I am connected to my device with 2.0 and have the template information and correct auth token.
First, I have a Pro plan. In that plan it states that support is available via email 1-3 business days. Who do I email? I cannot locate that information.
I created a template during the free trial. Using that template I have the following issues;
Map widget-although I can see in the serial data that my button pushes are working correctly and providing GPS data, nothing happens with the map. Out of desperation, I deleted the map widget from both my template and my app. Now that I have done that, I can no longer add the map widget back to my app-says :“not available”
I have a VLED assigned to the cellular radio on my device. It is supposed to update when the radio is either ON or OFF. Yesterday, when I shut the radio off the VLED updated to OFF but now refuses to update to ON. The radio is ON and I can carry out other functions so I know I am connected and this is verified also in my data log. I have deleted and added the LED widget numerous times as well as flashed the firmware several times in hopes that the situation resolved itself, it has not.
In the device/dashboard I can see switch widgets updating when I toggle them in the app. However, now I have one switch that although it works in the app, it no longer updates in the dashboard.
I am tempted to just delete the entire template and just start over, I thought I would start here first.
Thanks in advance