Hi,
I configured an event:
I do get the event in the timeline:
I am the device owner:
But I am not receiving any email
(I do receive emails for ie test automations I made)
any ideas why this is not happening?
thx!
and as an addition, I previously had the event “warning” setup as a push notification, I removed this (as you can see in the above screenshot) but I am still getting push notifications for a “warning” event.
Not sure but it looks like my event reconfiguration to email instead of push notification has not been processed correctly?
found it, I needed to set the email address/contact in Metadata of the template
hmmm still no joy…
I created a contact
(checked the email address, it works)
Added the contact as email recipient to the “warning event”
Just got a “warning event” on a device that uses the template for which I defined the event, metadata contact and notification
But no email…
What am I missing here?
Any help is appreciated as I need to get this working for a pilot with a customer!