Encountering an issue regarding the status of the device showing offline

We are haivng a issue regarding the status of the device
It’s showing that the device is offline even though its still online and the switch is working correctly by turning it on and off
Kindly inform us regarding this issue and guide us as soon as possible
Looking forward to your cooperation, Thank you!

More information required!

Pete.

We have connected a esp 32 Cam (camera) which we are using to monitor our door and then unlocking the Solenoid lock manually. we are getting stream from the cam but the project is showing offline and the lock and unlock button is not working.
Have any Idea what the problem is?!

Probably something to do with your sketch, but difficult to say, as you haven’t shared your code.

You also haven’t shared any information about the datastreams you’ve set-up and the widgets you’re using, so the Blynk community are in the dark at the moment!

Pete.