I am trying to buy energy with no success:
On my android phone, clicking on the ‘buy’ button has no effect
I tried on my iPad. Although the blynk app runs perfectly the “+” button to add widget does not show so I cannot even reach the “buy” page.
Is there a way to purchase energy from the Web using PayPal?
Thanks
Julia
@papex i could send you some logging build to see what happens under the hood of the app. will you have time to install it and send me generated by it log back?
does the issue with ‘+’ button happens on ios? try just to swipe the screen from right
yes the issue with the + happens on ios. I have ios 8.2
I tried to swipe right left up down . nothing happens if the project is not running and if I do that while it is running, then I am presented with the dialog “export to csv/delete” because I have a history graph
I could do the logging for you, but all I am asking really is to buy 13000 energy pack. it would be simpler if you just told me how to send you 10$ !
julia
we need to undestand why the button is now working - with log it could be done, and with a fix - i’ll send to you a build with it, so you could buy additional energy.
have you installed the app through google play?
in 10-30 minutes i’ll add here a link to this logging build .
@papex https://www.dropbox.com/s/5zg4y2u7qktbxqy/main_app-log.apk?dl=0
download the apk by the link and install it on your android device. then open the screen with buy buttons and click on any of them. after the clicks - if nothing happens - make a long press on the screen title (“Add power”) and it should show you a share dialog - select gmail or your email client and send the attached log file to me (alexkipar@gmail.com)
Just sent out the log file
hope it helps
julia
It seems the problem was related to Google play not allowing purchases in the country I was in.
Thank you for spending so much time and energy in trying to sort this out for me.