Blynk app won't open on new LG phone

I recently purchased a new LG G8 ThinQ phone and installed the Blynk app. It installed fine, but when I click on the Blynk icon on my phone, it opens for a brief second and then closes. I have tried the usual stuff like deleting the data and cache and reinstalling the app, but no luck so far.

If anyone has any advice on this, I would greatly appreciate any thoughts!


@BlynkAndroidDev please take a look.

Hi, have you installed it from the Google Play? Is there any crash alert on your device after app’s crash?

Thanks for the response. Yes, I installed it from Google play. I haven’t seen any crash report. Just tries to start and then doesn’t. Would I be looking in a specific location?

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I’m trying to find the reports from LG phones, can you specify also android os version? Android 9?

Can you also install the app again, go to settings->applications->blynk - clear app’s data and cache - and check will it help?

I already did the reinstall and clear data and cache. No luck there.
The operating system is Android 10 and it’s an LG G8 ThinQ.
Thanks again!